[hackerspaces] Who currently has the best, most functional hackerspace model?

[dosman]

Here is the full text of our survey, I hope this is helpful.

Thanks!
-dosman


=======================================================================
Membership Exit Survey

Bloominglabs would like to know more about why you're leaving and your feelings on membership.
All questions are optional, and responses remain anonymous.

What is your main reason for leaving?
		•  No longer have the time to use my membership
		•  Can no longer afford the dues
		•  Priorities have changed
		•  Lack of activities/workshops for my interests
		•  Lack of resources I wanted to use
		•  No longer feel that I fit into the community
		•  Conflicts with other members
		•  Other: 

Is there anything that could be changed about Bloominglabs that would make you want to stay?
Please elaborate on any of the above.

Will you still be coming to public (Wednesday night) meetings?
		•  Yes
		•  Occasionally
		•  No

Would you still be able to recommend Bloominglabs to new people you meet who may be interested?

Please choose "Other" if you would choose "No" and feel comfortable listing reasons why.
		•  Yes
		•  No
		•  Other: 

Are there people you met at Bloominglabs who you will still remain in contact with after leaving?
		•  Yes
		•  No

Did you know that our discuss list is aimed at allowing people who are not formal members to still participate with our community?
		•  Yes
		•  No

What first brought you to Bloominglabs?

Did you have specific expectations about Bloominglabs that you feel weren't met?

How has being a member changed your view of hacker/maker culture, or your place in it?

Is there a resource you will miss having access to after leaving?

Do you have any recommendations or comments about Bloominglabs and your involvement not covered by the rest of this survey?





> On Jul 5, 2016, at 12:23 PM, Christopher Agocs <chris at agocs.org> wrote:
> 
> dosman, I'd love to see your exit interview questionnaire. Could you send it to me?
> 
> On Tue, Jul 5, 2016 at 11:20 AM, dosman <dosman at packetsniffers.org <mailto:dosman at packetsniffers.org>> wrote:
> A couple things to consider on this specific topic. My experience is that things go slower than desired on most hackerspace projects, but they do happen as there is time+demand, you just have to be ok with that. If people want to get involved and help they will, if no one wants to do the work then it’s left to the few that do the work as they have time. Lots of administrative stuff was done by me because it saved me tons of time in the long-run (invoicing automation, nag email automation, membership processing automation, etc). Unless it’s causing a serious detriment to the group I don’t worry about timelines for most projects though. Exceptions would be things like physically moving spaces and other urgent matters that affect all members.
> 
> As for member churn, we have a google questionnaire form that automatically goes out when memberships end. Most people for our group leave for lack of free time to use their memberships, moving away, etc. but sometimes we do get good feedback that something was wrong we didn’t know about. I have another questionnaire i am about to deploy to new members after they have joined for a few months to get a fresh angle we might be missing. But I’m a survey and spreadsheet nerd, so that’s my desire.
> 
> Thanks,
> -dosman
> 
> 
> > On Jul 5, 2016, at 8:25 AM, Shirley Hicks <shirley at velochicdesign.com <mailto:shirley at velochicdesign.com>> wrote:
> >
> > We’ve adopted as many of the hackerspace patterns as possible, but are a bit hung up reaching long-term financial sustainability due to member churn. The space we selected to start in required a lot of work and it has burned some members out. Given our community, we also have a shortage of members with some of the key skills that make setting up systems (IT, business) go faster, so that has taken some time. Getting there now.
> >
> > We’re also dealing with some  in-group/outgroup issues - mainly between those who’ve been trained in other environments to work tightly as a group (HAM, emergency ops, military) and those who have not.
> >
> >>
> > — Shirley
> > RMM, Birmingham, AL
> >
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> > Discuss at lists.hackerspaces.org <mailto:Discuss at lists.hackerspaces.org>
> > http://lists.hackerspaces.org/mailman/listinfo/discuss <http://lists.hackerspaces.org/mailman/listinfo/discuss>
> 
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