[hackerspaces] A CRM for Hackerspaces?

Shirley Hicks shirley at velochicdesign.com
Mon Apr 25 06:25:54 CEST 2016

This was the project description I put together for our group. Note that we currently use WildApricot for membership management and will be switching over to a Wordpress WooCommerce based system this spring, which will also integrate with Bob Baddersley’s equiment lockout and RFID access card system, and Mediawiki’s WMWP extension for wiki editing access. 

http://wiki.redmountainmakers.org/wiki/RMM_Information_System/Operations_Description <http://wiki.redmountainmakers.org/wiki/RMM_Information_System/Operations_Description>
http://wiki.redmountainmakers.org/wiki/RMM_Information_System <http://wiki.redmountainmakers.org/wiki/RMM_Information_System>
http://wiki.redmountainmakers.org/wiki/Project:RMM_Information_System <http://wiki.redmountainmakers.org/wiki/Project:RMM_Information_System>

— Shirley Hicks
Red ountain Makers

> On Apr 24, 2016, at 6:37 AM, Altin Ukshini <altin.ukshini at gmail.com> wrote:
> Hi Everyone,
> I've started working on a class assignment where for the following couple of months I'll be developing a CRM for managing Hackerspaces - that's what I chose to do to complete that assignment.
> My friends and I run Prishtina Hackerspace (a hackerspace in Kosovo), and since the beginning of it we always struggled finding the best solution to manage members, payments, keys, etc. I'm not trying to reinvent the wheel, we tried many different software but I think we need a better solutions for this. I think that many hackerspaces face the same problem when dealing with 30+ members. I know we all have different structures, but we could maybe boil down to something common and useful for all of us.
> In order for this CRM to be better than the existing solutions, I need your help to let me know what do you struggle with, and what would you need to have in such application?
> So far this is what I came up with (call them modules or simply functionalities):
> - Membership
> -- Members
> -- Membership Plans
> -- Mentors
> - Reports
> -- Membership reports
> -- Expenses reports
> -- Space Frequentation (part of door access control and checkin system)
> - Finances
> -- Transactions (income and expenses)
> -- Billing (charge members / run billing)
> -- Online Payment (Pay membership dues with Stripe/Paypal)
> - Access Control
> -- Keys
> -- RFID Cards
> -- Alarm Pins
> -- Door access Control and Checkin System (API for Raspberry pi/Arduino based solution)
> One of the most important features of this CRM will be localization, themes, easily manageable settings, and of course modularity (so that anyone could write their own modules for it), 
> Btw, I plan to use Laravel 5.2.
> Let's hope this will be helpful for your hackerspaces, just as it'll be for our needs at Prishtina Hackerspace. 
> I plan to maintain it for some couple of years maybe, and as well try to document it well so that anyone can understand how it works (but first I'll have to build it).
> ...afterall it's just my class assignment! :D
> ​Thanks in advance for your help!
> Best,
> Altin
>> __
> Altin Ukshini
> Prishtina Hackerspace
> Free Libre Open Source Software Kosova (FLOSSK)
> +386 (0) 49 199 992 | altinukshini.wordpress.com <http://altinukshini.wordpress.com/>
> PRNHS: info at prishtinahackerspace.org <mailto:info at prishtinahackerspace.org> | www.prishtinahackerspace.org <http://www.prishtinahackerspace.org/> | Manifesto <http://wiki.prishtinahackerspace.org/wiki/The_Hackerspace_Manifesto>
> FLOSSK: info at flossk.org <mailto:info at flossk.org> | www.flossk.org <http://www.flossk.org/>
> _______________________________________________
> Discuss mailing list
> Discuss at lists.hackerspaces.org
> http://lists.hackerspaces.org/mailman/listinfo/discuss

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