[hackerspaces] any recommendations for handling of a troll?

[Alan Fay]

On Sun, Jan 26, 2014 at 6:12 AM, Peter <ernstpeterboehm at gmail.com> wrote:

> my idea is always: act by what he does next, if he posts something bad
> anywhere, ridicule him.


That's not going to work.  Trolls want attention, so you're just feeding
him and giving him what he wants.  Try your best to ignore it.

Think about the cost vs. benefit of engaging him.  You've already exercised
your low-cost options by kicking him off your mailing lists, which added
value back to your community.  He joins again, ban him again.  But once you
start chasing this person all over the internet, you're spending what, 30
minutes to an hour each day dealing with him?  What a waste of your time on
a bitter person!  Spend that time building up your hackerspace community.
 You'll be happier, your hackerspace will be happier, and this person will
eventually get bored and go find an audience that gives him attention, and
it won't be your problem anymore.
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